Our Process

We build websites that give business owners clear, authoritative information and resources to help them navigate the world of commercial utilities. Search engines and LLMs favour our work because it demonstrates clear subject expertise and provides genuinely useful information.

Here's a summary of our approach to developing websites:

The basics

The internet is a crowded space and Google and LLMs find it difficult to crawl every site. It's essential to make a site as easy as possible to crawl and interpret. Here's how we approach the basics:

Sitemap

We're strategic about which pages we ask search engines to look at and which to ignore.

Structure

We ensure the menu and internal linking structure emphasises the key product pages of the site.

Load speed

We ensure plugins, images and the site's responsiveness are all optimised for both users and crawlers.

Security

We ensure every page uses HTTPS and follows modern security standards.

Criteria for new content

We believe every page on a site should answer a genuine human need. We only commission a new page when it meets all four of the following criteria.

01

The subject is topically relevant to the site's core product offering.

02

Keyword research confirms genuine search demand for the topic.

03

Authoritative source data exists to support the guidance we provide.

04

The topic has a distinct purpose and will not duplicate or compete with an existing page.

Page architecture

Each page answers the reader's query in full, with no wasted words. Five principles guide how we structure and scope our content.

Search intent first

We lead with the dominant intent of the primary keyword cluster and answer it efficiently.

Keyword grouping

We group lower-volume secondary queries into distinct intent clusters, each addressed under its own header.

Supporting data

We summarise authoritative public data in the most digestible format (tables, charts or visualisations) to reinforce each section.

Content structure

We sequence headers to guide the reader through the topic in a logical progression, from the primary answer to supporting details.

No duplication

Each header earns its place with unique information, keeping the page comprehensive but lean.

Data-led optimisation

Pages that have been live for three months collect real, valuable Search Console data. This allows us to further optimise each page in three ways.

01Intent alignment

Real search data gives us a clearer picture of what readers are looking for, so we can refine header wording and structure.

02Content gaps

We identify queries that the page ranks for but doesn't fully answer, then address them with new or expanded sections.

03Sitemap optimisation

Where pages are competing for the same keywords, we resolve the overlap by adjusting their header structure.

Authority and reputation

Search engines and LLMs treat backlink quantity, relevance and authority as a primary signal of a site's credibility. Our approach to building this authority rests on three principles.

Earned, not bought

Genuinely useful information and authoritative data naturally attract citations and backlinks.

Organic growth

The rate of backlink acquisition grows organically in proportion to the number of trusted pages on the sitemap.

No shortcuts

We avoid short-term tactics like buying backlinks, which expose a site to manual actions, algorithmic penalties and reputational damage.